The Low Down On Buying Pools From Big Box Stores and Online Instead Of Omaha Pool Dealer!
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The Low Down On Buying Pools From Big Box Stores and Online Instead Of Omaha Pool Dealer!
March 14/2020

What to expect when you are looking to purchase a pool from a big box store
Have you been thinking about rewarding yourself with a little piece of luxury such as a pool or a spa? While browsing thru the big box stores or on their online website you catch a glimpse of the sales they have on a pool that would be just perfect! Is this the time to strike, is it a deal you just can’t pass up? Before you throw it into your cart and make the trip down checkout row, slow down and look at what you may, or may not, be getting for your investment.

I have a question
Do you have questions on where to place the pool? Can you set it up on bare ground or does it need to have a base underneath it? Can it stay up all winter or will it have to be taken down? There are several questions that most people have when buying a pool at a big box store that doesn’t specialize in that exact item. Who will you ask? Do you see a “friendly smile in every isle” that will be certified to answer all of your pool chemical, cleaning and installation questions? More than likely not. Big box stores do not have trained and certified staff to help you with pool related questions. That knowledge and expertise is something you will sacrifice when purchasing an item like this thru a big box store.

Revolving door of employees 
If you were lucky enough to find somebody that may have been able to answer a question, more than likely by the time you went home and thought about it, chances are they won’t be working the next time you go back and have more questions. It’s a very in-personable way to shop, where you are treated as a number and will never be able to walk in and the salesman will greet you at the door by name.

Pool In My Driveway?
That is where online stores will deliver it to. Unlike specialized pool stores that offer delivery, setup and installation, you will be stuck with moving the heavy boxes out of the middle of your driveway when you get home from work. You will then be forced to find the best place to put it in the backyard, not knowing if it truly is the best place to put it, since you don’t have the experts out there to ask. This is just another thing you will sacrifice when purchasing from an online store or a big box location.

What’s the warranty?
Did you fail to ask or see the warranty displayed for the pool that you purchased? Do you even know if there is a warranty? That’s one of the scariest things about buying any high dollar item; will the business and the manufacture be there for me if something goes wrong with my pool? Unfortunately with big box stores and most online companies, they will not be able to help you out if you have a warranty issue arise. They will direct you to an 800 number which will usually land you in a foreign country where you can’t understand anybody. Purchasing a pool from Aqua Palace, we guarantee that if there is any defect in your pool during the warranty period, we will take care of it. That is what we are here for!

WE ARE YOUR CERTIFIED EXPERTS!

Big box stores thrive and survive on sales. Aqua Palace thrives on customer relationships. You become a part of our family when you purchase from us! We will greet you with a smile and will remember your name year after year!

Pricing on pools from your big box stores are usually a misconceived value. All soft sided or metal wall pools are not manufactured equally and just because they “look” the same on the outside does not mean they are the same quality. You will not be getting the same quality of pool at a lower price than what we can provide you.

The staff at Aqua Palace is knowledgeable and here to answer any of your questions. We know our stuff because we have been trained and we have done this for many years!

We are also Certified Pool and Spa Operators which means we know our chemicals! We know what chemicals need to be added to correct a problem, the make-up of all the chemicals, and how to store and use them. To become CPO Certified, there is a full course that must be taken and you have to pass a written lengthy test.

We are able to turn your backyard into a paradise instead of just adding a pool to your yard! We can help make custom items such as decks, patios, concrete pads, outdoor entertaining area, gazebos…you name it! This is our area, everything to do with the backyard and relaxation! We will install your pool correctly so that you never have to worry about anything besides when you are going swimming next!

We take care of all warranty concerns! There are no 1-800 numbers that you have to call, you simply call us! We provide great products that are reliable and will be around for years to come.

We are family owned and operated! At Aqua Palace, you will see the mom and dad, husband and wife members of our team ready to assist you at all times. We believe in the “mom and pop shops” and support others like us in our local area. We know how hard to it is to maintain a business in these economic times, but we have never struggled because of the level of service we have always provided.

We support local organizations and charities.  We are very involved in the community and have worked with the Make-A-Wish Foundation Iowa and Nebraska Chapters for many years. We have made over 25 wishes come true to children with life threatening illnesses in our local community!

These are just a few of the reasons that buying from a local, specialized pool store can provide you much more for your money than the big box stores. Come check out our pools today and see the peace of mind we can provide with every purchase! Call Aqua Palace Today (712) 329-4180! Want more information? Contact us. Aqua Palace is family owned and operated, offering above ground and in-ground pools, hot tubs, spas and saunas specializing in pool design, installation and repair to local (Omaha and Council Bluffs) and long distance residents (within the US). We are the only Marquis dealer in the Omaha Metro Area with the largest showroom east of the continental divide. Not located in Omaha? No worries, check out our online store for pool and spa chemicals, supplies and accessories.