How Did We Do?

1. What brought you to Aqua Palace?

2. What were the most important factors in influencing your selection?

3. How many brands did you personally review?

4. If you had not purchased from Aqua Palace, who would be your next choice and why?

5. How did you find the phone number and address to our store?
Yellow Book
Dex Yellow Pages
Online/Phone Directory
Search Engine

6. What advertising of Aqua Palace have you seen?

7. Could we have done something better to make your experience better?

8. What days and hours of the day would you most utilize us most?
(Check all that apply.)

M-F: 10am-Noon	M-F: Noon-3pm	M-F: 3pm-7pm
Sat: 10am-Noon	Sat: Noon-3pm	Sat: 3pm-6pm
Sun: 10am-Noon	Sun: Noon-3pm	Sun: 3pm-5pm

9. Do you have a friend that you would like to share the experience with?

Please Rate 1 to 5 the following, ‘1’ being the worst and ‘5’ the best.

First impression of doing business with Aqua Palace:
How your sales consultant presented themselves:
How the product was presented:
How timely and accurately the sale was completed:
Follow-up and appropriate phone calls:
Delivery and set-up of product:
Fulfillment of commitments made:

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