When you purchase a hot tub, it is important to purchase from a hot tub dealer who will be able to work on your particular hot tub, should the need ever arise. As with any appliance, routine maintenance over the years will need to be done as you continue to enjoy your hot tub more and more over the years. People frequently question the charges for service calls and we assume they must not fully understand what goes into running a service business. Service charges can never be determined solely by the time an employee spends in your backyard alone. As a service company, the cost of repairing and getting to the job are far more costly than most realize.
Here’s what it takes to perform a service call on your hot tub:
Accurate Test Apparatus
Time on the job
Stationary and Supplies
Stock of Parts
Liability and Truck Insurance
Gasoline and Fuel
Unfortunately, good service doesn’t just happen – good service is created and maintained by resources. Operating a dependable service business like ours requires organization, management and capital investment. It’s important to not judge service charges solely by the time spent in your backyard. When our technician knocks on your door, many costs have already been incurred just to get our tech to your location, ready to do his job. We thank you greatly for your patronage and are humbled that you allow us to keep your hot tub in tip-top shape so you are able to enjoy it for many years to come!