We are so pleased that you are interested in one of our fantastic hot tub models! We know this is a big purchase and understand that you need to feel confident in your decision. We would like tell you a little more about US and why you should feel confident in purchasing a hot tub from Aqua Palace.
We are all about quality. We know that there are other “less expensive” options out there for hot tubs, but we pride ourselves for standing behind quality build products that will last a lifetime. In reality, you always get what you pay for. We have been a part of Marquis Spas for over 17 years. When you strive for quality and you find exactly what you are looking for, you stay true to that company. We would not promote something we don’t stand behind, love and enjoy ourselves!
We have been in business since 1996. We started in small town Iowa and grew quickly and we needed to expand. Within 2 years, we expanded and moved our operation to Council Bluffs in 1998. We were located in the Mall of the Bluffs for 5 years, before out growing that location as well. We then purchased our current location on Woodbury (just a couple blocks south of the mall) in 2003. We were thrilled with this location as it provided great visibility and was easy to access for all of our Southwest Iowa customers as well as local Council Bluffs and Omaha customers to get to. Our 3 acre facility provides enough warehouse space for our expanding inventory, including over 40 hot tubs and 30 swimming pools. We also dedicated a full acre of our outdoor area for our ShowGarden! We have been in business for a long time and we have planted our roots deep in the Council Bluffs area! Aqua Palace is the largest swimming pool, sauna and hot tub retailer in the Omaha metro!
Service After the Sale
Along with our quality products, you will also receive some of the best warranties in the business. We are here to serve any of your maintenance needs, even in the very distant future. Our team of technicians are extremely friendly and knowledgeable and will assist you with all of your service needs. We are proud to provide quality service before, during and especially AFTER the sale!
Part of the Family
As a family owned and operated business, we don’t think of you as just a “client”, but also as a part of our Aqua Palace family. We will always be here to answer any questions that you may have after your purchase and our staff provides a wealth of knowledge to help assist with water chemistry and any chemical related questions that you might have. We enjoy getting to know everyone and watching your family and kiddos grow over the years!
We offer hands down the best referral program in the metro! Within 2 years, if you send in 3 referrals (friends, family, coworkers, neighbors) that purchase their own hot tub from us – we will upgrade your hot tub for FREE to the newest year model! Along with that, each referral also gets you $100 instore credit! How fantastic is that!? Every 2 years, you could be soaking in a brand new hot tub – at absolutely NO cost to you! Start telling your friends now!
We Give Back
As Christians, we know that none of this would be possible without Him. We give back to several charities every year, one of which is our favorite – Make-A-Wish. We have helped donate over 15 hot tubs to children in the area with life threatening illnesses. We have a wall dedicated in our showroom to those kids that we have helped over the years and it brings a smile to our face every single day when we walk by. As a local small business, we ourselves always try to support other local businesses/restaurants because we know how important they are. With a local small business, you are helping to support families in the area, their children’s sports and activities as well as their schooling and their future.
We appreciate you giving us a chance to offer the best hot tub experience to you and your family that is available. We look forward to having you join our Aqua Palace family soon, if you haven’t already! You are a blessing to us and we hope we can bless you in return with amazing therapy & relaxation in your new Marquis Spa!